UPDATES: March 23, 2021: Weekly Updates + Corona Virus Update
A NEW INSIDE STORY WITH SARA DOUGLASS
Great things are always happening at Stampin’ Up!, and today we’re going to give you the scoop on an exciting project debuting later this year. Go to Happening Now > Inside Story to find out more.
ATTRACT NEW CUSTOMERS THE SO COOL WAY!
Paper Pumpkin is, by definition, Stampin’ Up!’s monthly subscription kit service. In practice, it’s a creative box of fun that arrives each month, giving subscribers a chance to build their creative confidence while trying their hand at different papercrafting techniques.
For you, as a demonstrator, Paper Pumpkin is a simple way to maintain your quarterly CSV requirement. All you need is seven subscribers. If you’re not quite there yet, set a goal and make it happen. As a bonus, April’s So Cool kit is a great opportunity to gain new subscribers—and even reinstate some of those paused or canceled subscriptions.
Let’s jump into the April kit to see what makes it unique: So Cool is the first kit by Paper Pumpkin designed to specifically engage the imagination of children and help them explore their creative potential. Parents, grandparents—anyone with little ones close at heart—will want this kit! It’s a chance to share some quality time and create something worthwhile with the kiddos they love.
So Cool’s vivid hues, fun-shaped cards, and matching stickers will instantly appeal to the kiddos, but the potential doesn’t stop there. Adults will love the cheerful, watercolor images and summertime vibe of the cards which, when paired with the versatile stamp sentiments, offer a set of 12 cards and matching envelopes that are perfect for the young and the young at heart.
If that isn’t enough, the April kit also coordinates with products from the Ice Cream Corner Suite in our January–June 2021 Mini Catalog for more creative options and fun. Head to the promotion page to gain more insight into ways to promote this kit and get some free marketing resources you can use. There’s even a shareable video for April and, it’s So Cool your customers are sure to want more!
PAPER PUMPKIN EMAIL NEWSLETTER REMINDER
Tomorrow Paper Pumpkin will send out our monthly email newsletter to subscribers. This newsletter contains great information about the latest kit and includes an instructional video, a link to alternate projects, coordinating products, and upcoming kit sneaks. Check it out here (US | CA), then be sure to remind your subscribers to check their email tomorrow for the latest Paper Pumpkin news!
LAST-CHANCE SUPPLY ITEMS SALE COMING SOON
Get ready to represent! We’re putting select supply items on sale from 24 March 2021 (1:00 PM MST) to 3 May 2021. They’ll only be available while supplies last. Don’t miss this last chance to get these items!
UPCOMING CHANGES TO PHOTOPOLYMER ITEM NUMBERS
One of our values at Stampin’ Up! is to Better Our Best, which means that from time to time we review our processes and procedures. Through some analysis, we’ve identified some manufacturing improvements we could make to our photopolymer stamps process.
With our new process, we will now include an extended insert in the case, with the stamp images printed on the front (as usual) and on the back. That means as you open your stamp case you’ll be able to see the stamp images on both sides of your case. The photopolymer stamp sets will no longer include the printed acetate sheet; instead, the stamps will come between two clear sheets. You and your customers will be able to stick the stamps directly to the case over the images on the insert.
This change will not impact Paper Pumpkin stamps, and photopolymer stamps that come with all-inclusive kits. Because these stamps don’t have a case, we will continue to offer the printed sheet so you and your customers know which stamps are in the set.
Our photopolymer stamps will still function the same, and are still made with our high-quality see through photopolymer material. The benefit of this change is that it will help us increase the number of photopolymer stamps we can produce, which helps us meet our supply needs quicker.
Due to the significance of this change, we need new item numbers for all carry over photopolymer stamp sets. It’s important to note that the imagery hasn’t changed. You can continue to use carry over photopolymer stamp sets you’ve already invested in. It will mean that the item number on your set will not match the one in the new 2021–2022 Annual Catalog, nor will it match the item number on any sets you sell to your customers after the catalog launch. When the retired list is published, you will notice a list of impacted item numbers under the “reconfigured” category. Item numbers listed there are due to this change.
To make the transition as seamless as possible, we have tried to time this change to coincide with the launch of the new catalog. There is always an element of unpredictability in selling patterns and we have found that we are starting to sell out of some of the carry over photopolymer sets in the former manufacturing style. Instead of creating more with the old process, once we sell out of the current item number, we will be filling orders with the new item number.
To provide you with real-time information on availability we have created a system message in OEX that will let you know if an item number is sold out. If you try to order one of the stamps with the current item number and we are out of that item number, the system message will let you know the item number is sold out, and provide you with the new item number so you can still order the stamp set. In the meanwhile, carry on as usual and the system will let know as item numbers sell out and new item numbers are available.
If your customer places an order in the online store for an old item number that has switched over to the new item number, the system will redirect the customer to the new item number on the backend. Your customers may continue to order as usual.
In an effort to eliminate potential waste, we want to sell our entire inventory of photopolymer sets already produced with the printed acetate sheet. As we transition our inventory, you or your customers may receive some stamp sets with the new item number that include the extended insert and some stamp sets with the printed acetate sheet. All stamps will be transitioned to the new item numbers by 4 May 2021.
We hope you and your customers enjoy this new storage option with your stamps. As always, if you have questions, reach out to Demonstrator Support.
If you missed it in your inbox, take a look at this week’s Succeed Weekly email here!
CORONAVIRUS (COVID-19) UPDATE
CORONAVIRUS (COVID-19) UPDATE
We continue to monitor news of COVID-19 and account for its possible impact to several business aspects that will affect demonstrators (manufacturing, transportation, travel, events, etc.). The health and safety of demonstrators and staff is important to us and we appreciate your partnership and patience as we work to address this global issue. We are doing all we can to mitigate the impact to your business.
We have experienced some COVID-related quarantines of personnel in our North America manufacturing facility. We are working through this by increasing our labor force, but the situation will likely change from week to week. We are trying to balance our workload while practicing safe COVID protocols, and you may see delays on our production of stamps, Classic Stampin’ Ink, and cardstock over the coming months.
We are seeing delays in production from some of our North American suppliers but they are all continuing to produce products and if that changes, we will let you know.
All the factories we use in China are up and running, but the COVID-19 outbreak has caused more delays than usual in our ability to replenish products. Air freight coming from China is also in high demand, making it difficult to expedite products.
Supplier Delays with Stampin’ Write Markers Products
Our supplier has informed us that they anticipate having Stampin’ Write Markers to us at the end of March.
(New Information this Week) Our North American distribution center is currently shipping a few days behind our normal timeframes.
(New Information this Week) We are seeing significant congestion at each of the ports we ship to around the world, and several of our products on backorder right now are delayed due to this congestion. There are four- to six-week delays in receiving items at the ports, leading to delays in receiving products at our distribution centers. This is a global issue affecting all business sectors, including e-commerce and retail. While we are doing all we can to prevent these delays from affecting you and your business, until the port congestion is resolved (which may be months from now), there will be times when the situation affects the availability of products.
The United States Postal Service (USPS) is requiring more time for delivery than normal. If you cannot see tracking information from USPS, we suggest you visit their website here and explore the Service Impacts section for more information.
UPS has suspended all shipping guarantees and FedEx has extended their shipping times. This means you may not receive your packages on the days you expect. Even expedited shipments are seeing a one- to two-day delay. Please plan accordingly. For information about how UPS continues to respond to this situation, click here.
Due to the longer transit times for Canadian shipments, we are currently prioritizing Canadian orders. All orders may experience shipping delays based on the COVID-19 situation, however, we are doing everything we can to get shipments out in a timely manner.
With the increased volume of packages being shipped around the world, there are delays in getting packages through Canadian customs and from there to their intended destination.