Take your pick tool

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Take your pick tool

wingersonk
I recently ordered a new putty refill for my take your pick tool and it is not working properly.  They don't fit properly and are almost impossible to screw into the holder.  When I finally got one of them in the top would not screw down to advance the putty.

Has anyone encountered this same problem.  What did you do to fix it?

Thank you for your help!!!