SU!: DWBS

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SU!: DWBS

wenkerc

I wanted to send a thank you to an unknown customer via my DWBS  card.
Everything I click on takes me to the customer site of SU and not to any of
the cards that are available.  Has anyone had this problem?  

 

Cheryl Wenker
Creative Coach and Independent Stampin' Up! Demonstrator

Stamping Blog:  http://stampupwithme.com 
Stampin' Up! Website:   <http://www.stampinup.net/esuite/home/stampupwithme>
http://www.stampinup.net/esuite/home/stampupwithme

Pinterest:   <http://pinterest.com/cwenker/stampin-up/>
http://pinterest.com/cwenker/stampin-up

Visit  <https://ida.stampinup.com?demoid=26886>
https://ida.stampinup.com?demoid=26886 to get started today!

 

 





 

From: sudsol@ [mailto:sudsol@] On Behalf Of
Barbara Felece
Sent: Wednesday, November 20, 2013 8:06 PM
To: Barbara S.
Cc: debbie dutchess; sudsol@
Subject: Re: SU!: Supremely Frustrated

 

 

Thanks everyone for your responses and support. The web browser I am
currently using is chrome. I tried in IE and Firefox- no luck. I am using a
PC not a Mac. I don't know how DS can say they are not aware of any problem
because by your responses, obviously you've had problems. Don't mean to dis
DS, they are wonderfully helpful, but this is a problem-- I feel your pain!!
Don't think I have the energy to try again tonight. Will try again in the
morning and /or call DS again.

Thanks everyone!

Barbara

On Wednesday, November 20, 2013, Barbara S. wrote:

I had this problem too and had to change my browser to Firefox ILO internet
explore or chrome. I don't have a problem now.

 

Barb Slaughter

http://www.stampinup.net/esuite/home/barbslaughter

"The happiest people don't have the best of everything, they just make the
best of everything."....

 

 

 

On Wednesday, November 20, 2013 8:44 PM, debbie dutchess <DeeLeeD@>
wrote:



I had this same problem earlier today. I kept having to exit out and go back
in to modify my order. Kind of a pain, but persistence paid off. I finally
got my orders in. I was starting to get worried that I'd miss the one day
only sale.

 

Debbie Dutchess

 

-----Original Message-----
From: Barbara Felece <stamperbabs@>
To: sudsol <sudsol@>
Sent: Wed, Nov 20, 2013 8:34 pm
Subject: SU!: Supremely Frustrated

 

Hi Everyone,

 

I am having major difficulty placing orders in OEX. Things like items
disappearing from the order list, getting all the way to submitting an order
and having no totals,constant error messages when I select the appropriate
tax rate. In short, I have been unable to complete any orders. I do not have
a DBWS so my customers email me with their orders.

Called DS today to report the problem and had them do the demonstrator order
I was trying to submit. They said they were unaware of any technical
problems but would look into it. This evening I'm getting orders from
customers and so I tried again - same problems.

I will be really upset if one of my customers misses out because an item has
sold out by the time I can once again call DS to give them my orders.I
appreciate that they will do that for us, but I'd much rather be able to do
my orders online like most people. I have tried using different web browsers
which didn't work for me either.

 

Thanks for letting me vent! Has anyone else ever had this kind of experience
with OEX? I usually submit my orders through OEX but have been unable to
lately and don't know what to do except keep callin DS.

 

Thanks again,

Barbara


 

--
Barbara Felece
Independent Stampin' Up! Demonstrator

 

 



--
Barbara Felece
Independent Stampin' Up! Demonstrator



Cheryl Wenker Independent Demonstrator My blog: http://stampupwithme.com My SU business website: http://stampupwithme.stampinup.net Pinterest: https://www.pinterest.com/cwenker/
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SU!: RE: DWBS

Coleen Astalos

Have you tried going to OEX and selecting Order Status, then bringing up the
order there?

Coleen

 

Coleen Astalos, Stampin' Up! Demonstrator
Alamosa, CO, coleen@
See my website at http://alamosa.stampinup.net
<http://alamosa.stampinup.net/>
Are you a demonstrator? Join me on SUDSOL - Your 24/7 Upline!
<http://www.cartville.com/app/?Clk=2848375>

 

From: sudsol@ [mailto:sudsol@] On Behalf Of
Cheryl Wenker
Sent: Thursday, November 21, 2013 5:16 PM
To: Sudsol Group
Subject: SU!: DWBS

 

 

I wanted to send a thank you to an unknown customer via my DWBS  card.
Everything I click on takes me to the customer site of SU and not to any of
the cards that are available.  Has anyone had this problem?  

 

Cheryl Wenker
Creative Coach and Independent Stampin' Up! Demonstrator

Stamping Blog:  http://stampupwithme.com 
Stampin' Up! Website:   <http://www.stampinup.net/esuite/home/stampupwithme>
http://www.stampinup.net/esuite/home/stampupwithme

Pinterest:   <http://pinterest.com/cwenker/stampin-up/>
http://pinterest.com/cwenker/stampin-up

Visit  <https://ida.stampinup.com?demoid=26886>
https://ida.stampinup.com?demoid=26886 to get started today!

 

 






 

From: sudsol@ [mailto:sudsol@] On Behalf Of
Barbara Felece
Sent: Wednesday, November 20, 2013 8:06 PM
To: Barbara S.
Cc: debbie dutchess; sudsol@
Subject: Re: SU!: Supremely Frustrated

 

 

Thanks everyone for your responses and support. The web browser I am
currently using is chrome. I tried in IE and Firefox- no luck. I am using a
PC not a Mac. I don't know how DS can say they are not aware of any problem
because by your responses, obviously you've had problems. Don't mean to dis
DS, they are wonderfully helpful, but this is a problem-- I feel your pain!!
Don't think I have the energy to try again tonight. Will try again in the
morning and /or call DS again.

Thanks everyone!

Barbara

On Wednesday, November 20, 2013, Barbara S. wrote:

I had this problem too and had to change my browser to Firefox ILO internet
explore or chrome. I don't have a problem now.

 

Barb Slaughter

http://www.stampinup.net/esuite/home/barbslaughter

"The happiest people don't have the best of everything, they just make the
best of everything."....

 

 

 

On Wednesday, November 20, 2013 8:44 PM, debbie dutchess <DeeLeeD@>
wrote:



I had this same problem earlier today. I kept having to exit out and go back
in to modify my order. Kind of a pain, but persistence paid off. I finally
got my orders in. I was starting to get worried that I'd miss the one day
only sale.

 

Debbie Dutchess

 

-----Original Message-----
From: Barbara Felece <stamperbabs@>
To: sudsol <sudsol@>
Sent: Wed, Nov 20, 2013 8:34 pm
Subject: SU!: Supremely Frustrated

 

Hi Everyone,

 

I am having major difficulty placing orders in OEX. Things like items
disappearing from the order list, getting all the way to submitting an order
and having no totals,constant error messages when I select the appropriate
tax rate. In short, I have been unable to complete any orders. I do not have
a DBWS so my customers email me with their orders.

Called DS today to report the problem and had them do the demonstrator order
I was trying to submit. They said they were unaware of any technical
problems but would look into it. This evening I'm getting orders from
customers and so I tried again - same problems.

I will be really upset if one of my customers misses out because an item has
sold out by the time I can once again call DS to give them my orders.I
appreciate that they will do that for us, but I'd much rather be able to do
my orders online like most people. I have tried using different web browsers
which didn't work for me either.

 

Thanks for letting me vent! Has anyone else ever had this kind of experience
with OEX? I usually submit my orders through OEX but have been unable to
lately and don't know what to do except keep callin DS.

 

Thanks again,

Barbara


 

--
Barbara Felece
Independent Stampin' Up! Demonstrator

 

 



--
Barbara Felece
Independent Stampin' Up! Demonstrator



Coleen Astalos
SLB Member