Thursday, October 05, 2017
Fast Fuse and Why We Had to Do What We Did
We know you are upset about the Fast Fuse promotion being shut off early. As our business partners, we felt like we owed you some additional insight as to why we made the decision we made.
However, we didn’t want to just end the promotion without fulfilling our promise of a 10-day sale, which is why we have committed to offer this promotion again—for those five days you lost—as soon as we have the inventory to support it.
In the meantime, please note that if you have an order that you started before 8:00 AM (MT) that contains Fast Fuse and it has not been completed, the free refills were automatically deleted from your order. If you want to wait until the free refills are available again, be sure to remove the Fast Fuse from your order before you complete it.
We recognize that there are some of you who had already collected money from customers. You may want to explain the situation to your customers and ask them if they would like to hold off on their Fast Fuse order until the free refills are available again.
We know this situation is extremely frustrating—we feel it too. We feel we made the best choice we could based on a situation we never could have predicted.You are the heart of Stampin’ Up! and every decision we make is made with you in mind. Thank you for your continued patience and support!
Blythe Klipple, UPDATES/FAQ COORDINATOR
So cool - but even cooler that the offer will be finished up later.
Thanks so much for the update!!
Have a good weekend
Sent from my iPhone 🐞
On Oct 6, 2017, at 9:04 AM, SUDSOL [Blythe Klipple] via What's new at SU! <
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