UPDATES: October 13, 2020: Weekly Updates + Coronavirus Update

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UPDATES: October 13, 2020: Weekly Updates + Coronavirus Update

Blythe Klipple

ONSTAGE@HOME START AND END TIMES

We are so excited to see many of you virtually at OnStage@Home this November! If you registered and will be joining, clear out your schedule for these dates and times so you can enjoy it all with us!

Thursday, 5 November5:30 PM (MT)–‘Til The Fun Is Over!
Friday, 6 November9:00 AM–4:00 PM (MT)
Saturday, 7 November9:00 AM–3:30 PM (MT)

Learn more about OnStage@Home here and watch for emails with more information closer to the event!

ONSTAGE@HOME STAMP & SHARE EXPERIENCE

Are you registered for OnStage@Home? If so, be sure to order your bundle for the OnStage@Home Stamp & Share experience! This experience will walk you through several projects featuring new products, and you’ll create the projects right along with us from home. You’ll end up with new project ideas and all the tips you need to hold an event!

Here are the details:

  • Product to order: Dandy Garden Project Collection (item 158371)
  • Price: $62.75 USD/$85.00 CAD
  • Order period: 13 October–4 November 2020 (order asap to ensure you’ll have the bundle in time for OnStage@Home!)
  • Collection includes: One stamp set, one punch, one pack of Designer Series Paper, one pack of embellishments, and one spool of ribbon
  • Who: Exclusive to OnStage@Home registered attendees  
  • Limit: One per demonstrator 

SAY “HELLO” TO JOLLY GINGERBREAD!

Bake up a batch of cute Christmas crafts with the Jolly Gingerbread Paper Pumpkin Kit! November’s sweet, gingerbread-themed kit includes enough supplies to make your choice of merry masterpiece. From gift card carriers to tasty-looking tags—this fun and festive kit is a holiday must-have!

For information and resources to help you promote the Jolly Gingerbread kit to your customers, check out the promotion page.

HOW TO PLACE A DEMONSTRATOR ORDER RESOURCE NOW AVAILABLE!

If you or someone on your team is not sure how to place a demonstrator order, this guide is for you! It will walk you through each step of the process, so it’s a great resource whether you need a refresher or are placing an order for the first time. 

This resource will be especially helpful for your new team members. You can access the guide here: US | CA or by navigating on the demonstrator website to Ordering>Placing Orders>How to Place a Demonstrator Order.

This guide was inspired by a 2018–2019 Mountain West Midwest North Area demonstrator council project. We are pleased to share it with demonstrators globally.

PREVIOUSLY ANNOUNCED

To review last week’s updates, click here.

THIS WEEK’S SUCCEED WEEKLY

If you missed it in your inbox, take a look at this week’s Succeed Weekly email here!


CORONAVIRUS (COVID-19) UPDATE

CORONAVIRUS (COVID-19) UPDATE

We continue to monitor news of COVID-19 and account for its possible impact to several business aspects that will affect demonstrators (manufacturing, transportation, travel, events, etc.). The health and safety of demonstrators and staff is important to us and we appreciate your partnership and patience as we work to address this global issue.

We are doing all we can to mitigate the impact to your business, including air freighting products when possible. Each week we will update the list below with the products in your market that we know will be (or already are) affected by these delays:

  • None

Product Production

Our manufacturing facility in North America is in a much better staffing position than it has been for several months and our production of stamps, Classic Stampin’ Ink, and cardstock is increasing.

We are seeing delays in production from some of our North American suppliers but they are all continuing to produce products and if that changes, we will let you know. 

All the factories we use in China are up and running, but the COVID-19 outbreak has caused more delays than usual in our ability to replenish products. Air freight coming from China is also in high demand, making it difficult to expedite products.

Shipping

(New Information this Week) We are seeing significant congestion at each of the ports we ship to around the world. There are one- to two-week delays in receiving items at the ports, leading to delays in receiving products at our distribution centers.

The United States Postal Service (USPS) is requiring more time for delivery than normal. If you cannot see tracking information from USPS, we suggest you visit their website here and explore the Service Impacts section for more information.  

UPS has suspended all shipping guarantees. This means you may not receive your packages on the days you expect. Even expedited shipments are seeing a one- to two-day delay. Please plan accordingly. For information about how UPS continues to respond to this situation, click here.

Our North American distribution center is currently shipping within our normal timeframes. 

Canadian Deliveries

Due to the longer transit times for Canadian shipments, we are currently prioritizing Canadian orders. All orders may experience shipping delays based on the COVID-19 situation, however, we are doing everything we can to get shipments out in a timely manner. 

Small Shipping Change for 48 Contiguous United States

We have been working with our transportation providers to ensure that we have the best shipping solution at a competitive cost to provide a good delivery experience. Beginning in October, we will be transitioning some of our low weight shipments to UPS SurePost, a UPS solution. You will still be able to track these packages as you always have, and will have the same visibility you have grown to expect. We also encourage you to visit UPS.com and sign up for their free My Choice program in order to manage your delivery experience.



Blythe Klipple
Updates Coordinator
blythek@mac.com



Blythe Klipple, UPDATES/FAQ COORDINATOR