UPDATES: June 23, 2020: WEEKLY UPDATES 23 June 2020
23 June 2020
CORONAVIRUS (COVID-19) UPDATE
We continue to monitor news of COVID-19 and account for its possible impact to several business aspects that will affect demonstrators (manufacturing, transportation, travel, events, etc.). The health and safety of demonstrators and staff is important to us and we appreciate your partnership and patience as we work to address this global issue.
We are doing all we can to mitigate the impact to your business, including air freighting products when possible. Each week we will update the list below with the products in your market that we know will be (or already are) affected by these delays:
151508: Saddle Brown StazOn Ink Pad
132708: Tuxedo Black Memento Ink Pad
102283: VersaMark Ink Pad
100082: Basic Black Stampin’ Write Marker
101406: Jet Black StazOn Pad
102193: VersaMark Ink Refill
133456: Tuxedo Black Memento Ink Refill
Memento and StazOn Ink
The first shipment of Memento and StazOn ink products since the beginning of quarantine is on its way to our distribution center. With the longer transit time, the inventory in this first shipment will be sent to our EU, JP, and SP distribution centers. As soon as we receive additional inventory, we will begin fulfilling NA backorders.
Our manufacturer of ink refill bottles has been prioritizing the production of medical products, which means right now, our ink refill production is limited to the number of bottles currently at our Kanab facility. We expect production to be limited over the next several weeks, until our manufacturer is able to fulfill our orders for more bottles. In an effort to minimize the impact of these delays, there will be a limit on the following In Color ink refills:
These In Color refills each have a limit of one per order (demonstrator and customer orders). Even with the limits, there is still a chance some colors may go into backorder or Not Orderable status before we are able to replenish our inventory. We will remove these temporary limits as soon as we can.
Our manufacturing facility in North America continues to work overtime and operate on two shifts. However, with a delay between shifts, being understaffed, and working to train new workers, our capacity is lowered. Through all of this, we are working hard to minimize backorders of stamps, Classic Stampin’ Ink, and cardstock, but there will be backorders on these products in the coming months—especially as our ability to react quickly to unexpected product demands is hindered due to the current situation. Our production of Classic Stampin’ Ink Pads is particularly limited at this time. We are focusing our efforts on fulfilling individual color ink pads before we move to collection assortments.
We are seeing delays in production from some of our North American suppliers as they make efforts to keep their employees safe as we have. They are all continuing to produce products and if that changes, we will let you know.
All the factories we use in China are up and running, but the COVID-19 outbreak has caused more delays than usual in our ability to replenish products. Air freight coming from China is also in high demand, making it difficult to expedite products.
UPS has suspended all shipping guarantees. This means you may not receive your packages on the days you expect. Even expedited shipments are seeing a one- to two-day delay. Please plan accordingly. For information about how UPS continues to respond to this situation, click here.
Our North American distribution center is currently shipping within our normal timeframes.
Due to the longer transit times for Canadian shipments, we are currently prioritizing Canadian orders. All orders may experience shipping delays based on the COVID-19 situation, however, we are doing everything we can to get shipments out in a timely manner.
The Maui incentive trip is moving to May 2021. Our first-ever BackStage business conference for leaders will be held in August 2021. And this year’s November OnStage Live and Local events will be held virtually at some point during the dates already scheduled: 5–7 November 2020. There is still much uncertainty about the state of the COVID-19 pandemic throughout the coming year and people’s ability to travel in November, so we decided it’s in everyone’s best interest to move the event to a virtual platform.
GET READY FOR BONUS DAYS
Good news: Bonus Days is coming back next week, and that means it’s almost time for you and your customers to start earning coupon codes to redeem in August! If you need a refresher on this promotion, here’s how it works: For every $50 USD/$60 CAD you and your customers spend 1 July–3 August 2020 (before shipping and tax), you earn a $5 USD/$6 CAD Bonus Days coupon code that can be redeemed 4–31 August 2020. Start planning how you’ll promote Bonus Days, and get ready to share this exciting promotion with your customers!
JOIN US FOR OUR LEADERS SUMMIT!
Since we’re unable to get our demonstrator leaders together in person this year, we are excited to offer a virtual Leaders Summit you can enjoy from the comfort of your own home. Our leaders will be celebrated and educated as you connect with each other and Stampin’ Up! staff. Demonstrators who are silver elite and above are invited to register and attend this virtual event, which will start with a welcome reception on 27 August followed by a full schedule of training and networking 28–29 August.
Registration begins next week! It opens 30 June at 9:00 am (MT) and ends on 10 July. While we encourage all our leaders to register as soon as they can, you don’t need to worry about getting on to register right when it opens–we’ll have a spot for every silver elite and above demonstrator who wants to register and attend!
The application for the Heart of Stampin’ Up! Award is now open! Only COMPLETED applications will be considered. You can find information about the new Heart of Stampin’ Up! Award and the link to the online application under the “Making a Difference” section of the demonstrator website.
The last day to submit your application is 30 June 2020, so be sure to get yours in!
PAPER PUMPKIN EMAIL NEWSLETTER REMINDER
Tomorrow Paper Pumpkin will send out our monthly email newsletter to subscribers. This newsletter contains great information about the latest kit and includes an instructional video, a link to alternate projects, coordinating products, and upcoming kit sneaks. Check it out here (US | CA), then be sure to remind your subscribers to check their email tomorrow for the latest Paper Pumpkin news!