We recently sent an email to demonstrators in your market containing information about the upcoming new online store launch. You may also reference the message here.
ONLINE STORE CUSTOMER ACCOUNT MIGRATION ISSUE
In a 2 June Current Update we communicated that a small number of customers had accounts and order histories in more than one Stampin’ Up! market. These accounts did not automatically migrate to the new online stores because we could not determine their preferred country. We sent the affected users this email on 2 June instructing them on what they needed to do. Those customers received this email today to notify them that they can now register their preferred market as Canada English, Canada French, or the United States. Although you are not likely to hear about this, we wanted you to be aware of the email in case you have a customer who happens to be one of the few.
REDEEM BONUS DAYS COUPON CODES THIS MONTH
If you or your customers have earned Bonus Days coupon codes, they must be redeemed by 31 August. Do you have customers who aren’t sure what they should buy with their coupons? Encourage them to use their coupon codes to get all the great products they want from the 2020–2021 Annual Catalog! Learn more about redeeming Bonus Days coupon codes here.
TESTING NEW SHIPPING OPTIONS FOR CANADA
We want to let you know that we will begin testing a different shipping company for Canada beginning the week of 10 August. For a few weeks, we will randomly select a small number of Canadian demonstrator orders and ship them with Landmark. If your order is among those selected, we will notify you through email and include the tracking information there.
CELEBRATION LABELS DIES
We’ve become aware that one of the four accent dies in the Celebration Labels Dies (item 153570) is sized slightly smaller than the other three (see visual). While this means one of the four pieces is not sized as originally intended, it still provides three pieces for use with consistent sizes. Because the size difference should not negatively impact a successful crafting experience, we will not remanufacture or replace this die set.
Please tell your customers that this is a known difference and isn’t considered a product defect. Even though the accent piece is sized slightly smaller, it is still a functional die. We’re crafters too, and we know that sometimes small mistakes can turn into creative possibilities. We look forward to seeing what creative ideas you come up with for the two sizes and how they work together! Please refer to the image below to see the size difference between the dies.
PREORDER YOUR STAMPIN’ CUT & EMBOSS MACHINE (STANDARD SIZE)!
Preorder your standard Stampin’ Cut & Emboss Machine starting today! There is a limit of one machine per demonstrator during the preorder. Since your customers will be able to order theirs starting on 1 September, be sure to market the machine to them during August!
PAPER PUMPKIN PAST KITS AND REFILLS TEMPORARILY SUSPENDED
With the launch of the new store, you may notice that there are no Paper Pumpkin past kits and refills available. You will also notice that these items aren’t available for purchase via OEX either. We are working on the functionality for these items and need to suspend the offering in the meantime. Now is a good time for us to do this, because inventory levels for past kits and refills aren’t supporting a consistent offering anyway. We will reinstate past kits and refills in the near future and hope to offer them more consistently when we do.
COUPON CODE ENTRY IN THE NEW ONLINE STORE
There will be a slight change to the way coupon codes are entered in the new online store. Previously, multiple coupon codes were entered into a single field in the shopping cart, and then submitted to apply to the order. Coupon codes will now be entered one at a time in the Coupon Code section of the Order Summary window (by entering it into the field and clicking “apply”). As each code is applied, it will be added to a list directly below the entry field along with the code’s value—and an option to remove a code from the list if needed. The system will confirm the validity of each code as its submitted, and show an error message if an issue occurs. The total discount for coupon codes applied will be represented in the Order Summary window next to “Coupon Code Applied:” Note: applied coupon codes will NOT be listed on the PDF order receipt or order emails; however, the overall discount amount will appear.
AUGUST–DECEMBER 2020 MINI CATALOG AVAILABLE TO CUSTOMERS!
The August–December 2020 Mini Catalog sales period begins today!
New Bundle Focus selling tools are now available! If you don’t know about the Bundle Focus program, take a few minutes to learn how it could help you in your business. Don’t wait, start planning with the new items or choose from previously posted bundles. See the new Peace & Joy Bundle selling tools and learn about the Bundle Focus program here.
WRAPPING UP THE WORLD’S GREATEST
There are only a few days left until the subscription period for World’s Greatest by Paper Pumpkin wraps up—the last day to subscribe is 10 August! Remind your customers about this unique opportunity to thank life’s champions in a creative way, and to subscribe before the cut-off date. For more information and resources to help you promote this month’s kit, check out the promotional page.