UPDATES: April 28, 2020: WEEKLY UPDATES April 28, 2020

classic Classic list List threaded Threaded
1 message Options Prev Topic | Next Topic
Reply | Threaded
Open this post in threaded view

UPDATES: April 28, 2020: WEEKLY UPDATES April 28, 2020

Blythe Klipple


April 28, 2020

Coronavirus (COVID-19) Update

Like many of you, we are continuing to follow the Coronavirus (COVID-19) coverage. We are monitoring news of the situation as it unfolds and we’re working to account for its possible impact to several business aspects that will affect demonstrators (manufacturing, transportation, travel, events, etc.). The health and safety of demonstrators and staff is important to us and we appreciate your partnership and patience as we work to address this global issue.

We are doing all we can to mitigate the impact to your business, including air freighting products when possible. Each week we will update the list below with the products in your market that we know will be (or already are) affected by these delays:

  • 144146: Gold 3/8" (1 cm) Metallic-Edge Ribbon 
  • 144213: Silver 3/8" (1 cm) Metallic-Edge Ribbon
  • 146912: Whisper White 5/8" (1.6 cm) Tulle Polka Dot Ribbon
  • 151512: Garden Gateway Dies
  • 151594: Poppy Moments Dies
  • 151608: Majestic Mountain Dies
  • 151771: Layering Ovals Dies
  • 151193: Champagne Rhinestone Basic Jewels
  • 149612: Fluid 100 Watercolor Paper
  • 151495: In the Tropics Dies
  • 151690: Stitched So Sweetly Dies

Product Production

All the factories we use in China are up and running. Some are at 100% capacity and others are still moving in that direction. The COVID-19 outbreak has caused more delays than usual in our ability to replenish products, and we currently have several items in Not Orderable status. Air freight coming from China is also in high demand, making it difficult to expedite products.

Our manufacturing facility in North America continues to work overtime and operate on two shifts. However, we have separated the shifts by an hour in an effort to reduce COVID-19 exposure risk, which has caused a decrease in production. In addition, we are currently understaffed, as a number of employees are unable to come into work at this time. We have brought on a number of temporary workers and are training this additional help. This also lowers our capacity for several weeks as we bring them up to speed, but will provide us greater capacity in a few weeks, once trained. We are working hard to minimize backorders of stamps, Classic Stampin’ Ink, and cardstock, but there will be some intermittent backorders on these products in the coming months.

We are seeing delays in production from some of our North American suppliers as they make efforts to keep their employees safe as we have. They are all continuing to produce products and if that changes, we will let you know. 


To lower the COVID-19 exposure risk, we split our order fulfillment operation from one shift into two shifts. Each group works 12-hour days with one coming in on Mondays, Wednesdays, and Fridays, and the other reporting in on Tuesdays, Thursdays, and Saturdays. (With this change in schedule, you may receive an order confirmation on Saturday, however, be aware that orders fulfilled on Saturday will not be picked up and processed until Monday.) We are doing the best we can to get orders out, but there may be times when you see a delay in shipping. 

We will continue to update you on the situation. Please be patient with us as we work to balance the health of our employees with the needs of our demonstrators and customers. For information about how UPS continues to respond to this situation, click here. 

Quarterly Sales Minimum

We understand that you may be unable to meet your sales minimums due to the impact COVID-19 has had on your business. If that is the case, please reach out to Demonstrator Support for additional assistance. They are there to provide a way for you to stay with us as a demonstrator. You can reach them by phone at 1-800-STAMP UP (1-800-782-6787), or email them at ds@stampinup.com.


Watch current updates for information about changes to events. 

Announcing the 2021 Artisan Design Team Opportunity

Each year, Stampin’ Up! invites demonstrators from around the world to become members of the Artisan Design Team*; selection is based on projects and content found on demonstrator’s personal blog and social media accounts.

If invited to serve, demonstrators have the unique opportunity to showcase their talent and creativity throughout the year. Additionally, they can look forward to influencing trends and crafting all over the world. Here are a few of the perks for those selected to represent this elite team:

  • $500 USD** cash
  • $500 USD** Stampin' Up! shopping spree
  • Exclusive Artisan Design Team memento
  • Blog badge noting this elite achievement
  • OnStage announcement with an invitation to stand and be recognized
  • Current Stampin' Up! products delivered to their home throughout the year

The application period begins 1 May 2020, and ends 31 May 2020. To see how you can apply to become a member of the Artisan Design Team, please check out the following:

*The Artisan Design Team opportunity is not open to demonstrators in Québec, Puerto Rico, or the US Virgin Islands, and may be restricted on US military installations overseas.

**International Artisan Design Team members will receive the monetary equivalent, as determined by the exchange rate at that time.

Share Your Stories

Making a positive difference in people’s lives is central to Stampin’ Up!’s mission, who we are, and why we do what we do. We want to hear your stories! Share with us how you or your team members are living the Stampin’ Up! values. Send your submissions to ValuesStories@stampinup.com. If you haven’t yet, be sure to visit the values landing page.

Keep #simplestamping!

We’ve loved what you’ve been sharing, and we can’t wait to see more! We’re still sending surprises each month to a select number of participating demonstrators to thank them for posting their #simplestamping projects; have you shared yours yet? (Remember: We want as many people as possible to see your creation, so please share your card outside of the Demonstrator Planning Place to get as much exposure as possible.)

Here are the creative parameters for May’s #simplestamping challenge:

May #simplestamping Challenge

Theme: Wedding/Sympathy/New Baby

Supplies: Stamps, ink, and paper—and your favorite item from 2020–2021 Annual Catalogue Preorder

Remember to keep your project simple, share it using #simplestamping, and most of all—have fun!

Making a Difference: COVID-19 Product Giveback

Stampin’ Up! is committed to making a difference in our global communities and caring about people first. As part of our Making a Difference program we are offering a product giveback opportunity to support organizations that are helping COVID-19 frontline responders and communities vulnerable to the pandemic.

You and your customers can purchase the Share Sunshine PDF Download and we will donate 100% of the proceeds to COVID-19 efforts.

The Share Sunshine PDF Download is a digital stamp set that’s packed with both lighthearted and heartfelt sentiments and imagery relevant to the unique COVID-19 and social distancing situation we’re currently experiencing–including many ideas that came from you and your customers! You can use the download in your cardmaking and papercrafting projects. Simply print the imagery on cardstock and cut it out using our Paper Trimmer, punches, or dies. Since we are physically distanced from each other, now is a perfect time to share sunshine with our friends and family by sending cards! 

Learn more about the offer here.

Buy the Share Sunshine PDF Download here.

Sharing the Stampin’ Cut & Emboss Machines with Your Customers

We’re thrilled that you’re so excited about the new machines we announced on 21 April! We’ve had a few questions about what you can share with your customers and want to clarify. 

Please follow these guidelines when sharing information about the machines with your customers:

  • You may share photos and videos of the machines with your customers beginning 3 June 2020, and not before. Since we haven’t yet determined when you or your customers will be able to order the machines, we ask that you not actively market the machines before the new catalog is launched. 
  • However, as of 21 April you can let them know about the new machines via email, social media, a printed newsletter you include in catalogs you provide them, or any other way you communicate with your customers.
  • Point out that while the machines are shown in the catalog, they won’t be available to order beginning 3 June; the new machines will be available at some point early in the 2020–2021 Annual Catalog sales period.
  • We recommend that you use judgement in promoting them before your customers can purchase them as it can be a frustrating experience to build their excitement when they can’t buy them right away. Refer to the Promoting Catalog and New Product Releases section of the Demonstrator Policies document for more information.

Mailing Selector Ends 30 April

Remember, the mailing selector period ends this Thursday, 30 April 2020. Learn more here.

Single Stampin’ Blends Marker Update

When we posted the 2020¬–2021 Annual Catalog on 21 April, you may have noticed that we no longer offer single Stampin’ Blends Markers. We made this decision based on sales and ordering trends showing that our customers prefer the combo pack, which includes one light and one dark Stampin’ Blends Marker. 

If you would still like to purchase single Stampin’ Blends Markers, they will be available until 2 June or while supplies last. If we run out of a single color during this time, the item will no longer be orderable.

Because we have quite a bit of inventory for single Stampin’ Blends Markers, we will continue to fulfill orders for the new 2020–2021 Annual Catalog combo packs with single markers until our inventory is depleted. After that time, we will automatically start shipping Stampin’ Blends Combo Packs. 

Please note that beginning June 3, Bronze and Ivory Stampin’ Blends Markers will be sold exclusively in a combo pack (though they may arrive in separate packaging until our single marker inventory is depleted). The Stampin’ Blends Color Lifter will be the only Stampin’ Blends Marker sold individually starting with the 2020–2021 Annual Catalog.

Paper Pumpkin Email Newsletter Reminder

Tomorrow Paper Pumpkin will send out our monthly email newsletter to subscribers. This newsletter contains great information about the latest kit and includes an instructional video, a link to alternate projects, coordinating products, and upcoming kit sneaks. Check it out here (US | CA), then be sure to remind your subscribers to check their email tomorrow for the latest Paper Pumpkin news!

Previously Announced

To review last week’s updates, click here.

This Week’s Succeed Weekly

If you missed it in your inbox, take a look at this week’s Succeed Weekly email here!

Blythe Klipple
Updates Coordinator