Shipping through USPS not UPS?

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Shipping through USPS not UPS?

Kelly Taranto
Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?
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Re: Shipping through USPS not UPS?

Connie Babbert

Hi Kelly,

Yes, shipments less than one pound will be transferred to Mail Innovations or SurePost and does always take 1-2 days longer than UPS to reach me in Ohio.  I always make sure to add a package of cardstock when I can to make sure it is over that weight.  Hard when it is a customer, though.  And...although aggravating, this is the time of year that the post office is slower because volume increases.



On Tue, Nov 24, 2020 at 4:24 PM Kelly Taranto [via SUDSOL] <ml%2Bs1100894n56429h6@n7.nabble.com> wrote:
Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
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To unsubscribe from SUDSOL, click here.
NAML


--
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Connie R. Babbert
Stampin' Up! Independent Demonstrator
My Blog:  www.inkspiredtreasures.com
Shop ONLINE 24/7 at iluvstamping.stampinup.net
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Re: Shipping through USPS not UPS?

Kelly Taranto

Thank you so much Connie. I had no idea this was happening! (I guess usually orders are much heavier. ha!)

Great tip on adding a pack of cardstock...

Thanks for the info!
Kelly

On Tue, Nov 24, 2020 at 4:34 PM Connie Babbert [via SUDSOL] <ml%2Bs1100894n56430h26@n7.nabble.com> wrote:
Hi Kelly,

Yes, shipments less than one pound will be transferred to Mail Innovations or SurePost and does always take 1-2 days longer than UPS to reach me in Ohio.  I always make sure to add a package of cardstock when I can to make sure it is over that weight.  Hard when it is a customer, though.  And...although aggravating, this is the time of year that the post office is slower because volume increases.



On Tue, Nov 24, 2020 at 4:24 PM Kelly Taranto [via SUDSOL] <[hidden email]> wrote:
Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email [hidden email]
To unsubscribe from SUDSOL, click here.
NAML


--
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Connie R. Babbert
Stampin' Up! Independent Demonstrator
My Blog:  www.inkspiredtreasures.com
Shop ONLINE 24/7 at iluvstamping.stampinup.net



If you reply to this email, your message will be added to the discussion below:
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RE: Shipping through USPS not UPS?

Dena Lenneman
In reply to this post by Kelly Taranto

My Paper Pumpkin kits come by Mail Innovations as well. One of my customers has hers delivered to my house and her November kit arrived on Friday. Mine is supposed to be delivered tomorrow but who knows if it will show up. They are not very dependable at any time of year!

 

Dena
_______________________________________________
Stampin' Up! Demonstrator
Shop Online: www.denalenneman.stampinup.net
Check out my Blog: www.lenneman.com
Facebook: www.facebook.com/denalennemanstampinup

 

From: ml+s1100894n56429h2@n7.nabble.com
Sent: Tuesday, November 24, 2020 3:23 PM
To: dena@lenneman.com
Subject: Shipping through USPS not UPS?

 

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?

If you reply to this email, your message will be added to the discussion below:

http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html

To start a new topic under Business Talk, email ml+s1100894n3h96@.nabble
To unsubscribe from Business Talk, click here.
NAML

 

Dena
_______________________________________
Stampin' Up! Demonstrator
Shop Online: www.denalenneman.stampinup.net
Check out my Blog: www.lenneman.com
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Re: Shipping through USPS not UPS?

Barbara Stitt
In reply to this post by Kelly Taranto

I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
NAML
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Re: SU!: Shipping through USPS not UPS?

Nola Burkhard

There have been times when I have noticed my pumpkin boxes are very slow in coming, but overall i am pretty pleased with the delivery times of orders, and so have my customers, esp. this crazy year. I have not had one complaint from any of my customers.

I never ever put in an order or try to soon after OEX opens for any new product, catalog, etc. as there ALWAYS seems to be a hick-up. I’m more inclined to put in my first orders after I have lunch as then I’m pretty assured that all issues have been resolved.

Hopefully next year will be a better year, we just have to have faith and be extra patient.

Nola, Prescott, AZ

On Nov 24, 2020, at 4:49 PM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56433h99@n7.nabble.com> wrote:

Tnstampingranny@hotmail.com?subject=Re:%20Shipping%20through%20USPS%20not%20UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@hotmail.com


I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
NAML


If you want the reply to go ONLY to Barbara Stitt, please change the email address to: Tnstampingranny@hotmail.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56433.html
To start a new topic under Business Talk, ml+s1100894n3h69@n7.nabble.com
To unsubscribe from Business Talk, click here.

Nola J. Burkhard
Prescott, AZ
978-846-2046
nolaburkhard@icloud.com
SU! Demo since 2005
Etsy shop: Inkonmypaws


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Re: SU!: Shipping through USPS not UPS?

Barbara Stitt

My customer in Denver has had no problems with mail Innovations.  East
Seems to be worst.  Guess closer to SU works best.  My Paper Pumpkin
Is always very late - except this month!  So who knows.  Postman told me
Today that PO is so overloaded with so many ordering online!  

Sent from my iPad

On Nov 24, 2020, at 7:06 PM, SUDSOL [Nola Burkhard] via Business Talk <ml+s1100894n56434h0@.nabble> wrote:


Nolaburkhard@icloud.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Nolaburkhard@


There have been times when I have noticed my pumpkin boxes are very slow in coming, but overall i am pretty pleased with the delivery times of orders, and so have my customers, esp. this crazy year. I have not had one complaint from any of my customers.

I never ever put in an order or try to soon after OEX opens for any new product, catalog, etc. as there ALWAYS seems to be a hick-up. I’m more inclined to put in my first orders after I have lunch as then I’m pretty assured that all issues have been resolved.

Hopefully next year will be a better year, we just have to have faith and be extra patient.

Nola, Prescott, AZ

On Nov 24, 2020, at 4:49 PM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56433h99@n7.nabble.com> wrote:

Tnstampingranny@hotmail.com?subject=Re:%20Shipping%20through%20USPS%20not%20UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@hotmail.com


I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
NAML


If you want the reply to go ONLY to Barbara Stitt, please change the email address to: Tnstampingranny@hotmail.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56433.html
To start a new topic under Business Talk, ml+s1100894n3h69@n7.nabble.com
To unsubscribe from Business Talk, click here.

Nola J. Burkhard
Prescott, AZ
978-846-2046
nolaburkhard@icloud.com
SU! Demo since 2005
Etsy shop: Inkonmypaws




If you want the reply to go ONLY to Nola Burkhard, please change the email address to: Nolaburkhard@icloud.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56434.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
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Re: SU!: Shipping through USPS not UPS?

Maria Pobre

Stampin’ Up! is processing orders as quickly as they have been. My Online Extravaganza order already has a tracking number!

Our main post office recently hired additional staff because our August mail numbers were higher than last Christmas! Any issues we have now (on Guam) are due to the reduction of flights and cargo space on the planes. Totally out of Stampin’ Up!’s hands.

Happy Stampin’~

Maria Pobre
Guam, USA

On Nov 25, 2020, at 11:01 AM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56436h48@.nabble> wrote:


Tnstampingranny@hotmail.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@


My customer in Denver has had no problems with mail Innovations.  East
Seems to be worst.  Guess closer to SU works best.  My Paper Pumpkin
Is always very late - except this month!  So who knows.  Postman told me
Today that PO is so overloaded with so many ordering online!  

Sent from my iPad

On Nov 24, 2020, at 7:06 PM, SUDSOL [Nola Burkhard] via Business Talk <ml+s1100894n56434h0@.nabble> wrote:


Nolaburkhard@icloud.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Nolaburkhard@


There have been times when I have noticed my pumpkin boxes are very slow in coming, but overall i am pretty pleased with the delivery times of orders, and so have my customers, esp. this crazy year. I have not had one complaint from any of my customers.

I never ever put in an order or try to soon after OEX opens for any new product, catalog, etc. as there ALWAYS seems to be a hick-up. I’m more inclined to put in my first orders after I have lunch as then I’m pretty assured that all issues have been resolved.

Hopefully next year will be a better year, we just have to have faith and be extra patient.

Nola, Prescott, AZ

On Nov 24, 2020, at 4:49 PM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56433h99@n7.nabble.com> wrote:

Tnstampingranny@hotmail.com?subject=Re:%20Shipping%20through%20USPS%20not%20UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@hotmail.com


I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
NAML


If you want the reply to go ONLY to Barbara Stitt, please change the email address to: Tnstampingranny@hotmail.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56433.html
To start a new topic under Business Talk, ml+s1100894n3h69@n7.nabble.com
To unsubscribe from Business Talk, click here.

Nola J. Burkhard
Prescott, AZ
978-846-2046
nolaburkhard@icloud.com
SU! Demo since 2005
Etsy shop: Inkonmypaws




If you want the reply to go ONLY to Nola Burkhard, please change the email address to: Nolaburkhard@icloud.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56434.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.


If you want the reply to go ONLY to Barbara Stitt, please change the email address to: Tnstampingranny@hotmail.com
This message can be found in the SUDSOL Discussion Forum here: http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429p56436.html
To start a new topic under Business Talk, email ml+s1100894n3h25@.nabble
To unsubscribe from SUDSOL, click here.
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Re: SU!: Shipping through USPS not UPS?

Phyllis Strickland

Shipping is an issue on the East coast, or at least in the Philly area, especially with mail innovation.  I groan every time I see MI shipping. Su shipping is more expensive and much slower than they are accustomed to with other online companies. I often get text messages asking is it here yet.  I buy from some other companies based in Utah and I’m always surprised how fast things get here even when I choose slow mail not priority.   When ppl  have placed large orders, I tend to use an expedited shipping option. It’s worth to get things to them faster

Phyllis

On Nov 24, 2020, at 10:04 PM, SUDSOL [Maria Pobre] via Business Talk <ml+s1100894n56437h81@.nabble> wrote:


Stampinmia@gmail.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Stampinmia@


Stampin’ Up! is processing orders as quickly as they have been. My Online Extravaganza order already has a tracking number!

Our main post office recently hired additional staff because our August mail numbers were higher than last Christmas! Any issues we have now (on Guam) are due to the reduction of flights and cargo space on the planes. Totally out of Stampin’ Up!’s hands.

Happy Stampin’~

Maria Pobre
Guam, USA

On Nov 25, 2020, at 11:01 AM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56436h48@.nabble> wrote:


Tnstampingranny@hotmail.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@


My customer in Denver has had no problems with mail Innovations.  East
Seems to be worst.  Guess closer to SU works best.  My Paper Pumpkin
Is always very late - except this month!  So who knows.  Postman told me
Today that PO is so overloaded with so many ordering online!  

Sent from my iPad

On Nov 24, 2020, at 7:06 PM, SUDSOL [Nola Burkhard] via Business Talk <ml+s1100894n56434h0@.nabble> wrote:


Nolaburkhard@icloud.com?subject=Re: SU!: Shipping through USPS not UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Nolaburkhard@


There have been times when I have noticed my pumpkin boxes are very slow in coming, but overall i am pretty pleased with the delivery times of orders, and so have my customers, esp. this crazy year. I have not had one complaint from any of my customers.

I never ever put in an order or try to soon after OEX opens for any new product, catalog, etc. as there ALWAYS seems to be a hick-up. I’m more inclined to put in my first orders after I have lunch as then I’m pretty assured that all issues have been resolved.

Hopefully next year will be a better year, we just have to have faith and be extra patient.

Nola, Prescott, AZ

On Nov 24, 2020, at 4:49 PM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56433h99@n7.nabble.com> wrote:

Tnstampingranny@hotmail.com?subject=Re:%20Shipping%20through%20USPS%20not%20UPS?
If you just reply to this email, your message will go to all SUDSOL members, unless you change the To: email address to the author: Tnstampingranny@hotmail.com


I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


If you reply to this email, your message will be added to the discussion below:
http://forum.sudsol.org/Shipping-through-USPS-not-UPS-tp56429.html
To start a new topic under Business Talk, email ml+s1100894n3h39@.nabble
To unsubscribe from Business Talk, click here.
NAML


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Nola J. Burkhard
Prescott, AZ
978-846-2046
nolaburkhard@icloud.com
SU! Demo since 2005
Etsy shop: Inkonmypaws




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Re: SU!: Shipping through USPS not UPS?

Jeanne Walsh

I too have been expediting my orders paying for second day air shipping. It's worth keeping my couple of faithful customers happy. 

On Wed, Nov 25, 2020, 3:13 AM SUDSOL [Phyllis Strickland] via Business Talk <ml%2Bs1100894n56441h23@n7.nabble.com> wrote:
pstrickland@me.com?subject=Re:+SU!:+Shipping+through+USPS+not+UPS?
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Shipping is an issue on the East coast, or at least in the Philly area, especially with mail innovation.  I groan every time I see MI shipping. Su shipping is more expensive and much slower than they are accustomed to with other online companies. I often get text messages asking is it here yet.  I buy from some other companies based in Utah and I’m always surprised how fast things get here even when I choose slow mail not priority.   When ppl  have placed large orders, I tend to use an expedited shipping option. It’s worth to get things to them faster

Phyllis

On Nov 24, 2020, at 10:04 PM, SUDSOL [Maria Pobre] via Business Talk <ml+s1100894n56437h81@.nabble> wrote:


Stampinmia@...?subject=Re: SU!: Shipping through USPS not UPS?
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Stampin’ Up! is processing orders as quickly as they have been. My Online Extravaganza order already has a tracking number!

Our main post office recently hired additional staff because our August mail numbers were higher than last Christmas! Any issues we have now (on Guam) are due to the reduction of flights and cargo space on the planes. Totally out of Stampin’ Up!’s hands.

Happy Stampin’~

Maria Pobre
Guam, USA

On Nov 25, 2020, at 11:01 AM, SUDSOL [Barbara Stitt] via Business Talk <ml+s1100894n56436h48@.nabble> wrote:


Tnstampingranny@...?subject=Re: SU!: Shipping through USPS not UPS?
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My customer in Denver has had no problems with mail Innovations.  East
Seems to be worst.  Guess closer to SU works best.  My Paper Pumpkin
Is always very late - except this month!  So who knows.  Postman told me
Today that PO is so overloaded with so many ordering online!  

Sent from my iPad

On Nov 24, 2020, at 7:06 PM, SUDSOL [Nola Burkhard] via Business Talk <ml+s1100894n56434h0@.nabble> wrote:


Nolaburkhard@...?subject=Re: SU!: Shipping through USPS not UPS?
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There have been times when I have noticed my pumpkin boxes are very slow in coming, but overall i am pretty pleased with the delivery times of orders, and so have my customers, esp. this crazy year. I have not had one complaint from any of my customers.

I never ever put in an order or try to soon after OEX opens for any new product, catalog, etc. as there ALWAYS seems to be a hick-up. I’m more inclined to put in my first orders after I have lunch as then I’m pretty assured that all issues have been resolved.

Hopefully next year will be a better year, we just have to have faith and be extra patient.

Nola, Prescott, AZ

On Nov 24, 2020, at 4:49 PM, SUDSOL [Barbara Stitt] via Business Talk <ml%2Bs1100894n56433h99@n7.nabble.com> wrote:

Tnstampingranny@...?subject=Re:%20Shipping%20through%20USPS%20not%20UPS?
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I phoned DS yesterday with this same complaint!  Orders appear to still be 
sitting on loading dock since the 16th.  Yes, Mail Innovations which I hate!
Keep telling DS.  Told her I have two unhappy customers who have not received
Orders and probably will not this week. They are pleasant, but can tell they are
Unconcerned.  One gal who placed a sizeable order had planned to spend the
Weekend at home making Christmas cards.  I’ve worked so hard to convince
Her to use SU cardstock and envys.  Now she’s ordered and not getting them!
I lost so many customers over the past trimmer that I wish SU would get their act together.  Site was having problems at 2:10 this morning!  Would not accept item numbers.  Finally went back to work.  Anyone else have that problem?

Sent from my iPad

On Nov 24, 2020, at 4:24 PM, Kelly Taranto [via SUDSOL] <ml+s1100894n56429h45@.nabble> wrote:

Good afternoon! I've noticed on a few orders that the shipping vendor switches from UPS to "Mail Innovations" (which I'm assuming is the post office). I've seen this switch in vendors leads to a delay in the shipping for a few of my own orders, and now I have an unhappy customer who placed an order on 11/15 and she still hasn't received her order. When I last checked the tracking for her it said it as moved from 11/20 to 11/24 (UPS) and today when I checked it says "Ready to Go" and has moved to Mail Innovations. GRRRRR. Shipping has always been the only sore point I have with Stampin' Up! because it is so expensive but takes so long to arrive on the east coast.  I just wondered if anyone else was seeing this happen?


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NAML


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Nola J. Burkhard
Prescott, AZ
978-846-2046
nolaburkhard@icloud.com
SU! Demo since 2005
Etsy shop: Inkonmypaws




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