Paper Pumpkin Issues?

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Paper Pumpkin Issues?

Jeanne Moss
Is anyone having problems getting their customers set up with PP?  I had two customers who didn't get their codes by email.  I re-sent them from the order history page, and they got them, but then when they try to set up their account, and put in the CODE, they get an Invalid Code message.

Has anyone else had this problem?

I know a couple of days ago, Paper Pumpkin was showing on the Backorder list.  I wonder if PP is having some issues.  I will call SU tomorrow, but wondered if anyone else was having problems.

Jeanne Moss
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RE: Paper Pumpkin Issues?

Denise Foor

Lots of problems.  Some aren’t getting their codes….month after month.  SU sent me an email saying one lady cancelled her subscription when she just had a workshop and bought another renewal.  One lady bought a 3 month subscription, but used a bad email address….SU never contacted me and she thought I might not have turned the order in to SU.  It was months later when the new customer let me know she never received any MPP.  I have ladies that buy by the month every month, so the codes really become a problem when the emails aren’t sent.  I’ve called SU and they are working on it.  I love the concept.  Subscribe myself and so does my daughter…..the kits keep getting better and better, but ladies do like to get them on time without hassle.

 

Denise

 

Denise Foor

Stampin' Up! Paper Crafting Classes, Clubs, Scrapbooks
Shop SU online 24/7

My blog: http://www.denisefoor.blogspot.com/

My email: dfoor@...
My Pinterest: http://pinterest.com/denise_foor/

 

From: ml-node+s1100894n27254h95@.nabble [mailto:ml-node+s1100894n27254h95@.nabble]
Sent: Tuesday, February 23, 2016 9:45 PM
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Subject: SU!: Paper Pumpkin Issues?

 

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Is anyone having problems getting their customers set up with PP?  I had two customers who didn't get their codes by email.  I re-sent them from the order history page, and they got them, but then when they try to set up their account, and put in the CODE, they get an Invalid Code message.

Has anyone else had this problem?

I know a couple of days ago, Paper Pumpkin was showing on the Backorder list.  I wonder if PP is having some issues.  I will call SU tomorrow, but wondered if anyone else was having problems.

Jeanne Moss


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Denise Foor Stampin’ Up! Manager & SU Independent Demo/Instructor Stampin' Up! Paper Crafting Classes, Clubs, Crops Shop SU online 24/7: http://www.stampinup.net/esuite/home/denisefoor My blog: http://www.denisefoor.blogspot.com/ My email: dfoor@embarqmail.com Join me on SUDSOL - Your 24/7 Upline!